FAQ

Most frequent questions and answers

Phase 1. Search for the medication you need.

Phase 2. Click on the ‘Add To Cart’ button for your desired medication.

Phase 3. Click on ‘Continue Checkout’ to purchase your medication or repeat steps 1 & 2 to add another medication to your order.

Phase 4. Create your account and follow the easy steps to complete your order.

You will receive an email to confirm your order and also a email to confirm your order has shipped.

After you place your order, the information you provided will be reviewed and filled by our pharmacist, Once approved and processed, your order status will be set to approved, and moved to processing. Your order will then be shipped to you the following working day.

We try and keep our prices as low as we can without harming service and quality, simply by reducing costs where possible, low margins, small staff, batch shipping, more returning customers and no physical distribution center. By transferring our business to the web reduced our maintenance costs by 50% and enabled us to offer our customers much more affordable prices.

A generic drug is a medication for which the original manufacturer has lost patent protection. Because of this, other manufacturers are permitted to produce and sell the exact medication at a lower more competitive price. The generic drug is the exact medication as the original brand name drug, simply made by another company. Due to strict regulations on the generic drug industry, these drugs must provide the same therapeutic effect as the brand name drug.

For all delivery of orders on an existing prescription, you can generally expect to receive your delivery within three business days when all the medications you are requesting have been ordered. Prescriptions that need additional authorization from your provider or insurance company may take longer to process.

Medications from different manufacturers, while similar, may not always look exactly alike. If there is any question whether or not you received the correct drug or dosage, always contact your pharmacy or provider’s office before taking the dose.